The IT Systems Administrator at BIS is responsible for ensuring the smooth operation, maintenance, and support of the organization's IT infrastructure.
Your duties
Apple Systems Administration: Oversee setup, updates, and troubleshooting for Apple devices
Windows Desktop and Server Administration: Manage installation, updates, and maintenance of Windows-based systems
Microsoft Active Directory Administration: Ensure proper access controls and group management
Microsoft Azure Administration: Oversee cloud services, including storage and virtual machines
Windows File Server Management: Ensure accessibility, security, and organization of file servers
Virtual Server Management: Oversee the deployment and maintenance of virtual server environments
WiFi Network Support and Troubleshooting: Maintain secure, reliable wireless network access
Printer System Setup and Administration: Handle configuration, deployment, and troubleshooting of printing systems
Phone System Management: Administer and support business telephony systems
Google Workspace Administration: Manage user accounts, settings, and integrations in Google Workspace
Licensing Management: Manage licensing for Adobe Creative Cloud, Microsoft 365, Google Workspace, and other product suites as necessary
Electronic Workflow System Management: Support and optimize digital workflow solutions
IT Ticketing System Setup and Support: Implement and manage ticketing systems for issue tracking
3rd Level Technical Support: Provide advanced troubleshooting for complex IT issues
Printer System Setup and Administration: Handle configuration, deployment, and troubleshooting of printing systems
Asset Tracking & Inventory Management: Maintain accurate records of IT assets and inventory
Documentation: Develop and maintain detailed IT documentation and procedures
Project Management: Plan and execute IT projects to improve infrastructure and processes
Training: Provide IT training to staff to enhance technical proficiency
Documentation: Develop and maintain detailed IT documentation and procedures
Support Team Liaison: Acts as point of contact for strategic technical solutions, processes and procedures related to the running and management of the IT Support Desk
Your profile
A four-year degree in Information Technology or a related field of study is preferred, or equivalent work experience
Strong experience in Apple systems and Windows desktop/server administration
Proven expertise in managing Google Workspace and Microsoft 365 environments, including Active Directory and Azure
Capability to effectively manage virtual servers, file servers, and WiFi network
Experience with IT ticketing systems and electronic workflow management
Proficiency in licensing and support for software such as Adobe Creative Suite and Microsoft products
Excellent organizational skills for asset tracking, inventory management, and documentation
Experience leading IT initiatives through project management, advanced troubleshooting abilities for 3rd level technical support
Proficiency in printer and phone systems administration
Ability to train staff and develop user education programs
High level of customer service with the ability to communicate effectively in English with a diverse group of students and staff members
Collaborative team player capable of addressing technical challenges while fostering positive interactions across all levels of the organization
Why us?
We offer a varied and exciting job with an international spirit, at a modern campus with the best equipment. We promote professional development and training and provide our employees with their own laptops and among other things. We live diversity, and the work-life balance of our employees is important to us. Therefore, we offer excellent working conditions and social benefits.
About us
The Bavarian International School gAG (BIS) is a private, non-profit all-day school with two campuses in the north of Munich (Haimhausen) and in Schwabing. 1,250 students from 70 nations attend the IB World School. Under the motto "Believe. Inspire. Succeed", students enjoy a holistic, personalised and innovative education in English. Intercultural competence, cooperative learning, global responsibility and international mindedness characterise the philosophy of BIS with around 240 teachers and staff.